SmartAudits
Continuous monitoring.
Zero blind spots.
Audit every interaction or report against deterministic rules, detect exceptions in real time, and generate timestamped, audit-ready evidence.
automated coverage
reports per month
healthcare
coverage increase
from 5% to 100%
non-compliance detected
insurance
classification accuracy
clinical criteria
By industry
Built for regulated environments
Insurance sales compliance protocol
Insurance
Audit mandatory scripts, undue promises, identity checks, and premium calculations on every call.
Deep dive
Insurance: 59% hidden non-compliance
One omission — the risk disclaimer — explained 68.9% of all failures.
Framework
Six-layer compliance engine
Transformation
From reactive sampling to continuous intelligence
Manual auditing
• 1-5% random sample
• 3-7 day lag
• No timestamp evidence
• 95% blind spots
• Subjective scoring
SmartAudits
• 100% automated coverage
• Real-time detection and routing
• Field-level evidence
• No sampling bias
• Deterministic scoring
Agent insights
Compliance by agent — coaching precision
Agent #4521
ID 4521
Violation breakdown
Missing disclaimerUndue promisesAgent #3892
ID 3892
Violation breakdown
Missing disclaimerUndue promisesIdentity verificationCase studies
Built for the hardest audit problems
Reads 100K+ free-text reports monthly, classifies findings, and routes acute cases to specialists.
See SmartAudits
in action.
Process 100K+ reports monthly, catch hidden non-compliance, and generate evidence for every finding.
FAQ
Frequently asked questions
What does SmartAudits do?
It audits every interaction or report against deterministic rules, detects exceptions in real time and generates timestamped, audit-ready evidence.
How is it different from sampling-based QA?
Manual auditing samples 1 to 5% of interactions with a delay of 3 to 7 days. SmartAudits covers 100% and detects and routes exceptions in real time, with no sampling bias.
What has SmartAudits found in practice?
In an insurance sales audit, 59% of interactions had hidden non-compliance, and a single omission, the risk disclaimer, explained 68.9% of all failures.
Does it work outside call centers?
Yes. In healthcare it reads 100K+ free-text reports per month, classifies the findings and routes acute cases to specialists, with 98.7% accuracy.